The resort has a lift and features 366 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service (for a fee), a childcare service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 7 conference rooms.